Help
Help & FAQ – DRSVO
Welcome to DRSVO’s Help & FAQ page! We’re here to make your shopping experience smooth and enjoyable.
1. Shipping & Delivery
Q: How long will my order take to arrive?
A: Orders are usually processed within 1–2 business days. Delivery takes 5–7 business days for standard shipping.
Q: Do you ship internationally?
A: Currently, we ship within India. International shipping may be available soon—stay tuned!
Q: Can I track my order?
A: Yes! Once your order is shipped, you will receive a tracking number via email or WhatsApp.
2. Returns & Exchanges
Q: Can I return or exchange my order?
A: Yes, we accept returns within 7 days of delivery. Please note:
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Items must be unworn and in original condition.
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Customized items cannot be returned unless there’s a defect.
Q: How do I initiate a return or exchange?
A: Contact our support team at drisvo25@gmail.com or via WhatsApp with your order number and reason for return.
3. Payment & Pricing
Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, and net banking.
Q: Why is DRSVO’s clothing priced lower than other premium brands?
A: We focus on quality and affordability, cutting unnecessary costs to give you the best price without compromising style or durability.
4. Customization
Q: Can I customize my clothing?
A: Absolutely! We offer custom designs, prints, and personal touches on select items. Contact us for details and pricing.
Q: How long does customized clothing take to deliver?
A: Customized orders usually take 7–10 business days for production and delivery.
5. Contact Us
If you have any other questions, feel free to reach out:
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Email: drisvo25@gmail.com
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WhatsApp: 9347478050 / 7286007055
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Instagram: @drisvo_